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How We Work

Learn the answers to common questions
before you choose us.

FAQs

We protect our clients in two-ways: With our 100%
Satisfaction Guarantee and our 1-Year Iron-Clad Warranty. In the very rare case there is
paint failure due to defective product or application, we’ll come back free of charge to make
sure the affected areas are repaired and repainted. We put all our promises in writing.

Absolutely! We make certain we protect our customers
by carrying the appropriate coverages for general liability and workers compensation.
Additionally, we continuously seek out industry recognized certifications and designations
to add to our customer’s peace of mind.

YES! We use a daily checklist to make sure
we keep the work area orderly and all tools/equipment stored in one place.

All of our quotes are firm. The price will not change. If a situation requires an hourly service, this is noted clearly in the quote.

We make certain to remove all loose and flaking paint from all surfaces. Often, this is done by
pressure washing or manually scraping. Sometimes, surfaces have to be scuffed up,
abraded, profiled, or even primed to guarantee adhesion. That’s why we take our time
where it counts – in the preparation.

We use Sherwin Williams paints because we have a strong relationship with the brand and they produce quality products. This means if there is ever a manufacturing defect, we know that Sherwin Williams paints will stand behind our work – and your project. However, we do make exceptions when there are superior products in specific situations or if our customers have a strong product
preference.

Sure thing! In fact, there are some already attached to this email. Plus, we leave behind a “project book” for you to view while we are completing your project proposal on-site in our company vehicle.

We take payment at the end of the project when it is
completed and you are 100% happy! If there is a situation that requires an exception, you will be notified before the project begins.